Customer Service Supervisor
Posted by: Labour Link Staffing IncClosing date: July 13, 2022
Job summary:
Labour link provides one of the most advanced and professional staffing solutions in Canada for temporary, regular staffing. Our access to a large database of staffing resources is backed by time-tested HR management system that makes your deployment of staffing a pleasure. We can offer the perfect staffing solutions for you with workers that are sourced locally and trained for your requirements. The way we have structured our staffing solutions, all you have to do is to give us a green signal.
Job description:
Assigned tasks
• Overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback.
• Strategizing and monitoring the daily activities of customer service operations.
• Assisting customer service staff with duties where required.
• Training staff in areas of customer service and company policies.
• Examine and verify accuracy of work and authorize routine deposits and withdrawals
• Establish work schedules and procedures and co-ordinate activities with other work units or departments
• Resolve work-related problems and prepare and submit progress and other reports
• Identify training needs and train workers in job duties and company policies
• Maintaining customer relations and ensuring consistent and repeat staffing business for the company.
• Investigating and solving customer service complaints.
• Performing additional duties where needed.
Qualifications
• College/CEGEP with 1 years to less than 2 years in similar job duties
• It is necessary to be able to read, write, and speak in English.
Work Conditions and Physical Capabilities
Large workload, Overtime required, Work under pressure, Fast-paced environment, Tight deadlines, Attention to detail
Number of Positions - 1
Salary &Working Hours
$25.00 per hour for 35 hours per week
Location
Brampton, ON, L6T2W4
How to apply
By email jobseekers@labourlinkstaffing.co
